Popular Posts

Sunday 20 March 2011

Mill City Press - Reviewed (Updated, March 2011)

Mill City Press has been going for five years and would still be considered to be one of the smaller self publishing companies offering author services. What strikes you very quickly about Mill City is the refreshing openness they have about their business when you read through their publishing info pack and website.

There is a list of staff and their work backgrounds and qualifications are provided along with direct phone and email contact details. I noted no direct references to staff working for publishing houses. Mill City Press has a key investor in Click Industries, owned and run by Mark Levine, author of ‘The Fine Print of Self Publishing’. It is very obvious where Mill City Press have inherited their ‘author friendly’ contract and transparent publishing philosophy. Mill City is clear about their key principals to authors.

The service claims no inflated print charges passed on to authors; that authors purchasing copies of their own books pay exactly the print cost of under $4, and that the only other cut from the list-selling price goes to the wholesaler or online retailer. Perhaps that is not quite the 100% royalty they claim, but the intention is genuine enough for most authors to quickly see they are not being taken for a ride here.

The marketing and promotion should be embraced by the author and should be internet centric, targeting and driving traffic to the authors and their books. Simple philosophies, but lost to many large self publishing companies who seem purely centred on making money from authors and quickly casting them adrift. The approach is somewhat similar to a previously reviewed publisher on these pages—Booklocker.

“If you still think the best way to sell your books is to sit at book fairs, plan book signings before you have a following, send out hundreds of non-targeted review copies, or by printing bookmarks and other promotional pieces, Mill City Press may not be right for you.”

“When you make an investment in the internet as a tool to market your book, it will work. Treating your book like a mini-ecommerce company is what we do best. An effective online marketing strategy for your book will keep working for months and years to come, unlike a radio or TV interview that has little value after it's aired.”

Mill City Press offers two packages. Their standard package is for $1497 and while this might strike an author initially as on the expensive side; it does include a full customised front cover and interior design, copyright registration and library cataloguing, website and a year’s hosting, submissions to Google Search Inside, Amazon Search Inside, 10 copies of your book, and a Marketing Strategy Session. Often the custom designs, search inside programs, website and library cataloguing are paid add on services with cheaper packages from other self publishing companies. The premier package is pricey at $3798, and in my opinion outside the range of many authors. It is not because of the quality or value for money that you get for the added Bookstore & Library Distribution (sales reps directly selling), Ebook edition, website order fulfillment, returns program and a back-cover blurb sales copy. But on two separate grounds this troubles me. Firstly, I have spoken about returns programs with POD publishers in other articles, and while I see the arguments for one, in my mind, it goes against the model of print on demand books. In publishing as a whole, we need to be moving away from large return options, let alone start to heavily promote it in self publishing as the way to go. Mill City argue that the returns program is a way for them to make their author's books more appealing to retailers and allows thems to deal directly with real distributors for increased 'brick and mortar'book sales. Secondly, and the more worrying aspect to the $3798 premium package is the following disclaimer:

“If you want a book publishing experience that has wider distribution, through a book distributor presenting your book to retailers and libraries, our Premium Publishing & Distribution package is what you'd want. Because all books in this expanded distribution are presented to the book trade, we require that these books be edited by us. We have several levels of editing to meet your needs.”


 

All very laudible, but the costs of that editing are not covered in this package—meaning there is a further charge to the author, and the request that ‘books be edited by us” makes it almost a hidden extra charge to buy the Bookstore & Library Distribution pack. Even on Mill City’s basic edit, a 100k book would work out at an additional $1500 cost—and for me—Mill City have just shot themselves in the foot. An author could buy this on its own at $1299 plus the edit fee along with the basic package, either way, you are still looking at $4296. It also begs the question, what of an author who has already had their book professionally edited elsewhere? Is Mill City going to offer those authors a waiver?

Authors also get to own and keep the original PDF book files which they pay for in their package.

Mill City looks daring and innovative as a self publishing company. Their basic book service leaves many expensive ‘high end’ packages by other companies far behind. Mill City have clarified that if an author can show that their manuscript has had editing from a professional editor then they would offer a waiver on the additional editing fee.

Additional services:

Smarter Book Marketing

RATING: 7/10
Enhanced by Zemanta


Share/Bookmark
Comments
15 Comments

15 C O M M E N T S:

Nandi said...

Thank you, Mick! It is more difficult than one might think to find these companies objectively reviewed.

I have investigated a number of self-publishing and POD companies recently, and Mill City is the one I keep coming back to. When I have priced out the services offered in their lower-end (not all THAT low!)package to see if I could obtain the same services less expensively on my own, I found there was very little difference.

Another thing I appreciate is their openness. Their 19-page contract spells everything out.

What do you think of their author web sites?

Mick Rooney said...

Nandi,

POD packages are ver much 'horses for courses'. One author's ideal package could be thoroughly unsuitable to another author. That's why I prefare POD publishers to offer a basic package, reasonablly priced that takes in all the neccessary requirements for making your book available, without an author being 'double' charged when they want copies of their own book to sell direct or from their own website, and the ability to add a selected service on at will if neccessary. Too often I look at a company and feel a perspective author would be better off going directly to Lightning Source and truely self publishing.

I'm loathe on these pages to engage in publisher promotion, and as you have noted, try to be as objective as I can.

You can go into far more detail about a publisher in a 'self-help book to pod publishing' in preparation I assure you), but I am somwhat confined on the site to a full expansion.

Regarding Mill City - I came across them around the time I read Levine's 'Fine Print' book and deliberately held off to see how his own publishing company would fair. While it's not ideal, I agree, it has a lot going for it, and Levine's own stated aims and aspirations for self publishing authors kind of acts as a 'statement of promise and intent' for Mill City.

Too often, publishers with grand ideas quickly fall by the wayside. Mill City looks like is has the business model to stay the course. Only time will tell.

I think they have the marketing approach correct and seem willing to update and review the challenges in an ever-changing industry, FWIW.

Websites are websites and as i'm sure Levine would say himself - the truth is in the fine print! I've seen publishers with great websites and author resources but fall flat on their face when it comes to delivery of the service.

staceygeist said...

I signed a contract with MCP almost a year ago. I have had more problems than I care to think about, from lack of communication to poor customer service in many areas. Just when I think the disappointments must be over and done, I have to add another to the list. There's really too much to list here. It's very unfortunate.

Mick Rooney said...

Stacey,

Sorry to hear about your bad experience with MCP. Certainly communication is one of the most important areas a company of any kind needs to get right before it can even attempt to provide a good service.

Mick Rooney said...

Those interested can follow a current debate about MCP over on Absolutewrite's forum at the link below.

http://www.absolutewrite.com/forums/showthread.php?t=77910&page=2

Anonymous said...

I could write word for work what Stacy said about lack of communication, etc. I signed with MCP in May of 2008 & signed up for the Bookstore/Library packet along with the pub packet. When I ran out of money & had to cancel the Bookstore end it took them two months to take care of that process...2months. They flat lied about the location of the print company, claiming it was nearby. It was in Tenn. I found this out when they shipped my 10 complimentary books. I could go on but will say I'd never recommend them to anyone because they also withheld vital data I wanted. I terminated my contract with them in Jan. 2009.

Anonymous said...

Stacey Geist is the kind of customer any company hates to have. She rude, doesn't read contracts, and abuses those she works with. I feel sorry that MCP had to deal with her. She's the kind of customer that makes you want to close your business.

markp said...

Mick,

You make serveral incorrect points about MCP. The first is about the returns. MCP is one of the few self publishing companies that work with real distributors who have need sell books to the book trade to make money. Returns have to be accepted or books won't be purchased by retailers. MCP nor any other publisher gets to make and/or change that rule. Second, with regard to MCP's editing for distribution, a minimal copy edit (at least) is required because the distributors demand books that are well edited. Books edited by someone other than an experienced, professional book editor are never of the quality that they need to be to give the book a chance. However, in all cases where an author has a proven, experienced editor MCP has waived the editing requirment. The fact is that most books that get to this level still need more editing to be really able to compete.

Mick Rooney said...

Mark,

The question of editing on MCP's packages has been made to me by several authors who went to MCP with fully edited MS and they fee was not charged to them.

I have now clarified this point in the review.

Mick Rooney said...

UPDATE MAY 2009.

The current on-going discussion on MCP continues on Absolutewrite.

http://www.absolutewrite.com/forums/showthread.php?t=77910&page=2

Anonymous said...

Poor service. Poor communications. Did not do job in time stated. misrepresented shipping charge. Book poorly trimmed. Will not use again.

Ivin said...

Hello Mick

I don't think this is called self publishing to start with. A self publisher oversees and does all his own work... in the case of editing he solicits the work of a professional friend. We all have them in our circles don't we?

This kind is actually vanity publishing isn't it? If you have everything done yourself you will save thousands. There are enough guides and books to help you understand what need to be done to make your book pro.

That's what companies like this do, they oversee this project and also sub-cons the process.

Editor said...

Hi Ivin,

Only a book published by the author or the imprint owned and registered to the author is truly self-published. In other words - the ISBN must be registered with the ISBN agency in the authors name or imprint name.

They term 'self-publishing company' is a bit of an oxymoron, and though incorrect, it has become a generic term to refer to companies that provide publishing services to authors - what I refer to now as author solutions services. That can be anything from design and editing, to the binding and printing itself. The term is used now, rightly or wrongly, in the same way 'Traditional Publisher' is used to describe a mainstream commercial publishing house. Again, as a correct and accurate term, it's a complete misnomer.

And, yes, these 'self-publishing companies' can be anything from pure vanity publishing to hybrid publishing. Companies pen these terms to avoid the vanity label. I've written whole articles about the ludicrous amount of 'terms' used to describe this area - subsidy, assisted, partnership etc.

Ashley said...

Here is a positive review from 2010, which is newer than some of the reviews here. Not sure if they have different people working there or if this guy just got connected with a better team. Thought it was worth sharing anyway.

http://jsteltz.wordpress.com/2010/03/24/beyond-the-scoreboard-published-by-mill-city-press/

Mick Rooney said...

Thanks for the link, Ashley!

The Independent Publishing Magazine

POD, Self Publishing and Independent Publishing